Documents

1. General - Do I have to pay the hospital or physician myself first?

   The insured person himself/herself does not need to pay the contracted care providers anything in advance. Services by care ...

   Frequently asked questions

2. General - Can I take out supplementary insurance?

   No, supplementary insurance with the ZVK is not possible.

   Frequently asked questions

3. General - For what can I visit the ZVK desk?

   Registering with the ZVK Changing your general practitioner Changing your address Changing your bank (bank movement) Extending ...

   Frequently asked questions

4. Medical referrals - My medical referral was longer/shorted than expected. Do I receive more/less daily reimbursement payments?

   If your medical referral is longer than expected, you will receive daily reimbursement payments for a longer period. This will be ...

   Frequently asked questions

5. Medical referrals - How much daily allowance am I entitled to?

   With medical broadcasts you are entitled to a daily allowance *. This allowance is intended as an contribution for the costs of ...

   Frequently asked questions

6. Medical referrals - I have returned from my medical referral. What do I do now?

   This depends on the arrangements that you have made with the attending physician. You may need to visit your referring physician ...

   Frequently asked questions

7. Medical referrals - My attending physician says I need a follow-up appointment. Who arranges this?

   If your follow-up appointment is the next day, you may remain at your destination. In that case, contact the ZVK. If your ...

   Frequently asked questions

8. Medical referrals - My physician says I must go on a medical referral What do I do now?

   Your referring physician submits a request to the ZVK. If this request is complete and has been received with the correct ...

   Frequently asked questions

9. Medical referrals - I would like to take a different companion with me. Can I still change this?

   This is not always possible. Should you wish to change your companion, we ask that you contact the ZVK.

   Frequently asked questions

10. Medical referrals - Is my companion entitled to take time off from work?

    Your companion himself/herself must arrange for time off from his/her employer to accompany you. Accompanying someone is done on ...

    Frequently asked questions