SSO Senior System Administrator

HBO | Bonaire | 36 hours | vacancy number P&O2024_09_026 | Closing date: 15^th of October 2024

Job Description

As a system administrator, you will maintain the ICT infrastructure on the Intel platform using VMware as virtualization platform with Microsoft Windows servers on HPE equipment (ProLiant / Synergy / 3PAR). The virtual servers are used for the business applications at Rijksdienst Caribisch Nederland. Rijksdienst Caribisch Nederland also manages approximately 950 devices at more than 40 locations spread across the three islands of Bonaire, St. Eustatius and Saba. The applications used on the servers are standard packages for business processes, office automation and custom software. You will perform tasks, write documentation and improve practices where possible. As a system administrator, you will be part of a team of specialists and a larger group of device, network and application management colleagues. Team members share tasks and are expected to work closely together. Affinity with and some knowledge of Bonaire is important, so please address this in your cover letter.

We’re looking for someone who will put their advanced technical and professional skills and knowledge into practice in our highly customer-focused organisation.

Tasks

• You will manage the business application infrastructure and ensure availability (servers, storage, exchange and supporting applications);
• You will perform backup and restore procedures;
• You will assign authorizations and secure systems based on requirements and guidelines in consultation with the security consultant and security coordinator;
• You will perform audits to provide insight into system functioning and risks;
• You will resolve incidents and flagged issues and investigate structural solutions;
• You will schedule and implement changes to existing equipment or new infrastructure based on the change process plan;
• You will service and repair equipment;
• You will supervise and direct supplier employees in the delivery and maintenance of equipment;
• You will work with other teams on the clear organisation of the computer rooms;
• You will inform other team members of the standards and requirements for server and peripheral delivery;
• You will maintain documentation of systems and practices;
• You will work with other parties to build and maintain Rijksdienst Caribisch Nederland’s architecture infrastructure, harnessing your knowledge of market developments and customer needs & wishes;
• You will participate in projects.

Organization

The Rijksdienst Caribisch Nederland (RCN) is the link between all executive services of ministries present on the islands of Bonaire, St. Eustatius and Saba. Each ministry is responsible for introducing and implementing its own policies. For proper implementation and support, they call on the Shared Service Organisation (SSO-CN) of the Rijksdienst Caribisch Nederland. SSO-CN provides support in the areas of operations, personnel & organisation, procurement & finance, facility management, ICT and communications.

The ICT department provides a single shared ICT infrastructure for the information services of these various departments. The department consists of the following subdepartments: systems management, operational technical application management, network management and workplace management. The department has contacts both within the organisation and with external parties.

Competencies

• Communication skills
• Collaboration
• Proactive
• Result-oriented
• Planning and organizing
• Customer focus
• Resilience to stress
• Innovation
• Integrity

Job Requirements

• You have an HBO degree or equivalent;
• You have experience in VMware vSphere, Microsoft Windows Server, Microsoft SQL Server, Powershell and PKI;
• Our environment consists of HPE hardware running VMWare; knowledge of these technologies is a requirement rather than a plus;
• You have knowledge of and experience with Microsoft Exchange Server, HPE servers (ProLiant and Synergy), HPE 3PAR SAN, (Azure) Cloud, Veritas NetBackup is a plus.
• ITIL foundation, prince2 foundation;
• You are fluent in spoken and written Dutch and English and technical English, Papiamentu is a plus;
• The servers primarily run on Microsoft 2016 and above, so knowledge of these technologies is a requirement;
• You have a proven track record of independent work and work well with various disciplines;
• Experience working in a multicultural environment is a plus;
• You should be enterprising, a confident decision-maker and able to provide well-founded advice.

What do we have to offer?

• An appointment as per the BES Civil Servants Legal Status Decree;
• A competitive salary at entry level 9 and job scale 10 (gross monthly salary between $3,075 and $4,575), for 36 hours a week. You will be given an appropriate pay grade based on knowledge and experience;
• Holiday pay (8.33% of monthly salary);
• An end-of-year bonus (8.33% of monthly salary, with a minimum of $1,750 gross);
• A pension plan with Pensioenfonds Caribisch Nederland (PCN);
• 168 hours of leave (36-hour contract);
• A one-year temporary appointment, with the prospect of a permanent position upon good performance and a positive review;
• A relocation scheme for candidates from outside the island.

Procedure

• This job opening will be posted internally and externally. All things being equal, internal candidates will be preferred;
• Applicants may be required to undergo an assessment or do a case.

Appointment requirements

• A Certificate of Good Conduct;
• A medical examination for the purpose of admission to the pension fund;
• Dutch citizenship.

Good to know for non-CN candidates

• The salary will be paid in U.S. dollars, the official currency in the Caribbean Netherlands;
• The Caribbean Netherlands has its own tax regulations. Income above the tax-free allowance ($20,474 in 2024) is taxed at a 30.4% income tax rate;
• Participation in the pension fund is mandatory, including the personal contribution;
• You are or will become a resident of the Caribbean Netherlands.

More information?

For information regarding the position, please contact Arjen Dekker, Head of ICT. Phone number: +599 795 5255

Apply digitally

Please send your resume and cover letter to: vacature@rijksdienstCN.com