From 11 November 2025, you will get a citizen service number (BSN) and you will be able to pick up the letter with your personal BSN from Civil Affairs. The BSN is your personal number. It is being given to you now so that you can take care of your government affairs online in the future.

Bring ID

To pick up your BSN letter, you must bring a valid proof of identity, such as your I.D. card, passport or driving licence. Do you have children under the age of 16? Parents and guardians of a child under the age of 16 can pick up the child's BSN letter. Please also bring your child's valid ID for this purpose.

Authorisation form

You can authorise someone else to pick up your BSN letter for you. To do this, write an authorisation letter that includes your name, date of birth, address and signature, along with the name and date of birth of the person you are authorising. The letter must clearly state that you authorise that person to pick up your letter on your behalf. You must also provide a copy of your identity document to the person you are authorising.

Frequently asked questions about the BSN pick up weeks