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Frequently asked questions

Found 87 questions and answers

  • Miscellaneous

    • Am I obliged to first recover the damage from the perpetrator?
    • Are the EU Directives (R&TTE and EMC) applicable in the Dutch Caribbean?
    • Can I submit an application for someone else (acquaintance, family member, etc.)?
    • Can I submit an application if I only have psychological (mental) injuries?
    • Can I submit an application if the criminal proceedings are still ongoing or still have to start?
    • Can I submit an application myself if I have an administrator?
    • Can I view the progress of my application somewhere?
    • Care abroad - Can I receive care abroad as well with my healthcare insurance?
    • Care abroad - I am going abroad. Do I need to take out supplementary insurance?
    • Do I have to make an appointment to submit an application?
    • Does the international code for the Netherlands Antilles remain the same?
    • Does the Schadefonds also compensate for funeral costs?
    • Does the Schadefonds compensate for the damage that I suffer due to the loss of income from the deceased?
    • FINEB - Can I already repay my student debt now?
    • FINEB - I (guarantor) have received a letter that my child will soon have to start paying back the FINEB loan. Did my child also receive a letter?
    • FINEB - I am still studying. Do I have to pay the loan back now?
    • FINEB - I received a letter stating that I will soon have to start repaying my FINEB loan but the letter does not say how high my student debt is. How do I find out?
    • FINEB - I would like more information about the repayment of the FINEB loan. How do I get this information?
    • FINEB - The letter I received states that I received a student loan in the period from 2004 to 2010. However, I did not receive a FINEB loan over all these years. Are your details correct?
    • FINEB - The letter that I have received says that I have to check the details of the guarantor/debtor. How can I pass on that something has changed?
    • From whom can I receive help with submitting an application?
    • General - Can I take out supplementary insurance?
    • General - Do I have to pay the hospital or physician myself first?
    • General - For what can I visit the ZVK desk?
    • General - What do I do if I have immigrated recently to Bonaire?
    • General practitioner services - Can I change general practitioners?
    • How can I as mother obtain proof that I am entrusted by law with single-parent authority over my child?
    • How can I have access to my child?
    • How can I submit an application?
    • How do I submit a complaint?
    • How does the IND CN handle my personal data?
    • How does the Schadefonds deal with a complaint?
    • How does the Schadefonds deal with my application?
    • How does the Schadefonds deal with my personal details?
    • How long will it take before my permit is ready?
    • How long will it take before the Schadefonds pays the compensation payment?
    • I was a victim of domestic violence but did not report it. Can I submit an application?
    • I'm Dutch, why do I need all these documents?
    • Is child maintenance coupled with contact?
    • Is it necessary to report the matter for a compensation payment from the Schadefonds?
    • Is the compensation payment from the Schadefonds the same as an (injury) damage compensation or compensation?
    • Is there a frequency plan for the Dutch Caribbean?
    • Kadaster
    • May I work before I have my work permit?
    • Medical referrals - How much daily allowance am I entitled to?
    • Medical referrals - I have returned from my medical referral. What do I do now?
    • Medical referrals - I would like to take a different companion with me. Can I still change this?
    • Medical referrals - Is my companion entitled to take time off from work?
    • Medical referrals - My attending physician says I need a follow-up appointment. Who arranges this?
    • Medical referrals - My medical referral was longer/shorted than expected. Do I receive more/less daily reimbursement payments?
    • Medical referrals - My physician says I must go on a medical referral What do I do now?
    • Must I declare the compensation payment from the Schadefonds to the Belastingdienst?
    • Students - As a student, must I pay for my care abroad myself or does the ZVK pay for that?
    • Students - What happens if I need care while studying?
    • Until when must a parent pay child maintenance?
    • What can I do if I am not eligible for a compensation payment from the Schadefonds?
    • What can I do if I do not agree with the decision?
    • What can I do if I do not agree with the processing of my complaint?
    • What can I do if my injuries happen to have become worse?
    • What can I do if my situation has changed?
    • What can I find in the Wet schadefonds geweldsmisdrijven?
    • What complaints does the Schadefonds not deal with?
    • What do I have to do if I am worried about minor children?
    • What does the Schadefonds do in the case of fraud?
    • What if my application is incomplete?
    • What is acknowledgement and what rights do I have as father with I acknowledge my child?
    • What is de role of the Guardianship Council in family supervision (OTS) cases?
    • What is parental authority and how can I as father obtain parental authority over my child?
    • What is the amount of the compensation payment?
    • What is the basic amount for child maintenance?
    • What is the next step once I have my residence permit?
    • When does a minor child need a temporary guardian?
    • Which emergency number applies?
    • Which steps do I have to take if I want to do an internship in the Caribbean Netherlands?
    • Who charges the tariffs?
    • Who issues numbers?
    • Who issues the maritime frequencies and who supervises this?
    • Why can’t the permits be in English?
    • Why do I have to hand in all these documents?
    • Why do I have to wait for the MVV application abroad?
    • Will I get my money back if an application is rejected?
    • Will the compensation from Schadefonds have consequences for my social relief payment?
    • Will the other numbers (area code and subscriber number) remain the same?
    • Will the Schadefonds compensate for all the costs?
    • Will the tariffs for authorisations and concessions change?
    • Will the Underground Grid (Information Exchange) Act take effect in the Caribbean Netherlands?
    • Will there be new call signs for the Caribbean Netherlands?

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