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Frequently asked questions
Found 87 questions and answers
Miscellaneous
Am I obliged to first recover the damage from the perpetrator?
Are the EU Directives (R&TTE and EMC) applicable in the Dutch Caribbean?
Can I submit an application for someone else (acquaintance, family member, etc.)?
Can I submit an application if I only have psychological (mental) injuries?
Can I submit an application if the criminal proceedings are still ongoing or still have to start?
Can I submit an application myself if I have an administrator?
Can I view the progress of my application somewhere?
Care abroad - Can I receive care abroad as well with my healthcare insurance?
Care abroad - I am going abroad. Do I need to take out supplementary insurance?
Do I have to make an appointment to submit an application?
Does the international code for the Netherlands Antilles remain the same?
Does the Schadefonds also compensate for funeral costs?
Does the Schadefonds compensate for the damage that I suffer due to the loss of income from the deceased?
FINEB - Can I already repay my student debt now?
FINEB - I (guarantor) have received a letter that my child will soon have to start paying back the FINEB loan. Did my child also receive a letter?
FINEB - I am still studying. Do I have to pay the loan back now?
FINEB - I received a letter stating that I will soon have to start repaying my FINEB loan but the letter does not say how high my student debt is. How do I find out?
FINEB - I would like more information about the repayment of the FINEB loan. How do I get this information?
FINEB - The letter I received states that I received a student loan in the period from 2004 to 2010. However, I did not receive a FINEB loan over all these years. Are your details correct?
FINEB - The letter that I have received says that I have to check the details of the guarantor/debtor. How can I pass on that something has changed?
From whom can I receive help with submitting an application?
General - Can I take out supplementary insurance?
General - Do I have to pay the hospital or physician myself first?
General - For what can I visit the ZVK desk?
General - What do I do if I have immigrated recently to Bonaire?
General practitioner services - Can I change general practitioners?
How can I as mother obtain proof that I am entrusted by law with single-parent authority over my child?
How can I have access to my child?
How can I submit an application?
How do I submit a complaint?
How does the IND CN handle my personal data?
How does the Schadefonds deal with a complaint?
How does the Schadefonds deal with my application?
How does the Schadefonds deal with my personal details?
How long will it take before my permit is ready?
How long will it take before the Schadefonds pays the compensation payment?
I was a victim of domestic violence but did not report it. Can I submit an application?
I'm Dutch, why do I need all these documents?
Is child maintenance coupled with contact?
Is it necessary to report the matter for a compensation payment from the Schadefonds?
Is the compensation payment from the Schadefonds the same as an (injury) damage compensation or compensation?
Is there a frequency plan for the Dutch Caribbean?
Kadaster
May I work before I have my work permit?
Medical referrals - How much daily allowance am I entitled to?
Medical referrals - I have returned from my medical referral. What do I do now?
Medical referrals - I would like to take a different companion with me. Can I still change this?
Medical referrals - Is my companion entitled to take time off from work?
Medical referrals - My attending physician says I need a follow-up appointment. Who arranges this?
Medical referrals - My medical referral was longer/shorted than expected. Do I receive more/less daily reimbursement payments?
Medical referrals - My physician says I must go on a medical referral What do I do now?
Must I declare the compensation payment from the Schadefonds to the Belastingdienst?
Students - As a student, must I pay for my care abroad myself or does the ZVK pay for that?
Students - What happens if I need care while studying?
Until when must a parent pay child maintenance?
What can I do if I am not eligible for a compensation payment from the Schadefonds?
What can I do if I do not agree with the decision?
What can I do if I do not agree with the processing of my complaint?
What can I do if my injuries happen to have become worse?
What can I do if my situation has changed?
What can I find in the Wet schadefonds geweldsmisdrijven?
What complaints does the Schadefonds not deal with?
What do I have to do if I am worried about minor children?
What does the Schadefonds do in the case of fraud?
What if my application is incomplete?
What is acknowledgement and what rights do I have as father with I acknowledge my child?
What is de role of the Guardianship Council in family supervision (OTS) cases?
What is parental authority and how can I as father obtain parental authority over my child?
What is the amount of the compensation payment?
What is the basic amount for child maintenance?
What is the next step once I have my residence permit?
When does a minor child need a temporary guardian?
Which emergency number applies?
Which steps do I have to take if I want to do an internship in the Caribbean Netherlands?
Who charges the tariffs?
Who issues numbers?
Who issues the maritime frequencies and who supervises this?
Why can’t the permits be in English?
Why do I have to hand in all these documents?
Why do I have to wait for the MVV application abroad?
Will I get my money back if an application is rejected?
Will the compensation from Schadefonds have consequences for my social relief payment?
Will the other numbers (area code and subscriber number) remain the same?
Will the Schadefonds compensate for all the costs?
Will the tariffs for authorisations and concessions change?
Will the Underground Grid (Information Exchange) Act take effect in the Caribbean Netherlands?
Will there be new call signs for the Caribbean Netherlands?