What complaints does the Schadefonds not deal with?

It might be the case that your complaint will not be dealt with if it concerns the following:

• a complaint that was already dealt with before
• something which took place a bit longer than a year before submitting the complaint
• something which you can or could object to, such as a decision regarding your application
• something which you can or could appeal against, such as a decision regarding your objection

If the Schadefonds will not deal with your complaint, you will be informed of this in writing within four weeks.