What complaints does the Schadefonds not deal with?
It might be the case that your complaint will not be dealt with if it concerns the following:
- a complaint that was already dealt with before
- something which took place a bit longer than a year before submitting the complaint
- something which you can or could object to, such as a decision regarding your application
- something which you can or could appeal against, such as a decision regarding your objection
If the Schadefonds will not deal with your complaint, you will be informed of this in writing within four weeks.